Mt Gravatt Volkswagen Update

Coronavirus (COVID-19) Update

Jan 2021

Mt Gravatt Volkswagen Sales, Service & Parts are open as normal. We pride ourselves on delivering a rewarding and memorable ownership experience whilst keeping in mind the safety and health of our community.

Our focus is to maintain a business as usual attitude, by following the Queensland Government Health advice and doing our part to create a safe environment whilst continuing to offer provide the premium level of Volkswagen service. All staff and customers must wear must as per Queensland Goverment directions (as at 08/01/21). 

Volkswagen roadside assistance remains open 24/7 for your any emergency service requirements. They can be reached at 1800 637 181.

COVID-19 Support for Volkswagen Financial Services Customers

In the current uncertainty surrounding COVID-19, we are committed to supporting you as best we can. If you have been directly impacted by COVID-19 and are unable to meet your car loan repayments, please complete the Financial Hardship Application Form

so we can assess your individual circumstances and eligibility. Once completed please follow the instructions on the form on how to submit your application. If you have any questions and would like to get in touch with our Hardship Assistance Team, please email

Alternatively you may call us on 1300 734 567, between 9am - 5pm (AEST), Monday - Friday.

If you have an existing Guaranteed Future Value (GFV) contract that is due to mature in the next month, and have been impacted by COVID-19, please contact

if you are unable to trade-in or return your vehicle at your dealership. If you would like to retain your vehicle, please contact